Valley Energy – Automatic vs. Will-Call Propane Delivery – Which is right for you?
When it comes to propane delivery in Northern Virginia and Jefferson County, WV, Valley Energy makes it simple to keep your home or business running smoothly. We proudly serve families and businesses in Loudoun County, Fairfax County, Jefferson County, WV, and surrounding areas with two convenient options: Automatic Delivery and Will-Call Delivery.
Here’s what you need to know about each service, and why more customers choose automatic delivery for convenience and peace of mind during the busy fall and winter seasons.
What Is Automatic Propane Delivery?
Automatic delivery takes the stress out of managing your propane supply. With this program, deliveries are scheduled every 45 to 60 days based on the degree day system, which tracks fuel usage using weather patterns and seasonal demand.
Here’s how it works:
- A delivery is dispatched when your tank reaches about 20 to 30 percent.
- Deliveries increase in frequency during colder months.
- Customers leasing a tank from Valley Energy are required to use automatic delivery.
For homeowners and businesses across Loudoun County, Fairfax County, and Jefferson County, WV, automatic delivery offers ease of mind. As temperatures drop and schedules fill up, you will not have to add checking the propane gauge to your to-do list.
What Is Will-Call Propane Delivery?
Will-Call delivery gives customers the responsibility of monitoring their own tanks and requesting deliveries as needed.
Important reminders for Will-Call customers:
- Call us when your tank reaches no less than 30 percent.
- Allow at least 3 business days for delivery (excluding weekends and holidays).
- Propane customers should order at 30 percent.
Out-of-Gas Policy: If your tank runs empty, you must be home for a mandatory leak check and service restoration. An additional fee will apply.
For families and businesses in Northern Virginia and nearby West Virginia communities, Will-Call delivery provides flexibility. However, it requires a proactive approach, especially during winter when propane demand peaks.
What Do I Do If I Run Out of Propane?
Valley Energy wants our customers to enjoy the benefits of propane and have peace of mind that their propane system is in good working order. If your home runs out of gas, there could be several reasons. Your safety is our first priority, so we may need to ask additional questions to determine:
- Why you ran out of gas
- That your system does not have a leak before it is put back into operation
If you run out of gas for any reason, Valley Energy will perform a leak test to ensure the safety of your system.
How to Read Your Propane Tank Gauge
Whether you are on automatic or Will-Call service, understanding your tank is important.
- Propane tanks are filled to 80 to 90 percent capacity to allow for expansion.
- Example: A 125-gallon tank holds about 100 gallons at 80 percent.
- Tank gauges are not exact and can vary by up to 10 percent.
At Valley Energy, we encourage all customers in Northern Virginia and Jefferson County, WV to become familiar with their tanks and equipment for better fuel management.
Which Option Is Best for You?
- Choose Automatic Delivery if you want convenience, consistency, and peace of mind during the colder months in Loudoun County, Fairfax County, Jefferson County, WV, and nearby areas. Automatic delivery keeps your propane needs on schedule so you can focus on what matters most.
- Choose Will-Call Delivery if you prefer to monitor your tank closely and schedule deliveries on your own timeline.
No matter which option you choose, Valley Energy is proud to provide reliable propane delivery across Northern Virginia and Jefferson County, WV, with a team that understands the needs of our local communities.
Ready to set up your propane delivery service? Contact us today to find the option that is right for your home or business in Loudoun County, Fairfax County, Jefferson County, WV, or surrounding areas in Northern Virginia.