We are always trying to find new ways to help our customers manage their accounts and provide you with the best service possible.

Now, you can receive text alerts for the following services or actions:

• Will-Call Reminders for customers who are on will-call and have a tank monitor to notify when your tank has gotten too low.
• Service Technician Arrival, In addition, you will receive an image of the technician assigned to your appointment when they arrive.
• Service Technician Completion, plus leave them feedback on your interaction through the included link.
• Delivery completed lets you know exactly when we delivered  Plus, the alert will provide you with a link to our online fuel portal to quickly access your account details and pay.
• And much more!

Texts from Valley Energy are one way messages only, you will receive texts but you cannot respond to Valley Energy or hold a conversation via our text message system.

We promise to only send you important notifications and never marketing or sales text messages.