Propane Safety
Safety is Valley Energy’s Top Priority
We understand the risks that come with the propane energy industry, which is why we strive to maintain the highest safety standards across our facilities, vehicles, equipment, and staff.
Learn about safely heating with propane from PERC, the propane education & research council. You can also view their Important Propane Safety Information booklet here.
What Does Propane Smell Like?
Propane itself is naturally odorless, but for safety, manufacturers add an odorant called mercaptan. This harmless additive creates a strong, distinctive odor often described as similar to rotten eggs, sulfur, or skunk spray. The smell of propane gas should never be ignored. As a homeowner, knowing how to recognize and respond to a propane gas leak is essential for keeping your household safe.
Is this an emergency? Call our Emergency Phone Number at 800-279-2566
Stay Safe With Professional Propane Service
We understand the risks that come with the energy industry, which is why we strive to maintain the highest safety standards across our facilities, vehicles, equipment, and staff.
CETP training
Our Certified Employee Training Program (CETP), developed by the Propane Education & Research Council (PERC) ensures all our staff have the necessary knowledge and skills to safely support your energy needs.
Safety Check
Peace of mind checks from our professional technicians for all new and ongoing customers, offering you confidence and assurance with your propane system.
Comprehensive Leak Check Program
If we suspect a gas leak or malfunction in the system, our team will perform a leak test to ensure the safety of your system and home.
Dedicated Customer Support
We’re on a mission to provide superior customer service in the energy industry, offering clear communication, minimal delays and support for emergency assistance such as natural disasters and power outages.
What is a Safety Check?
Propane is clean, efficient, and safe, but it still requires regular safety checks. Whether you’re a new customer or it’s been over 3 years since your last service, here’s why a leak test might be necessary and how Valley Energy can help. Keep your home safe and your propane system running efficiently with a safety check from Valley Energy. Learn when they’re required, what’s involved, and how to schedule yours today.
Is this an emergency? Call our Emergency Phone Number at 800-279-2566
Partner Your Power With Northern Virginia’s Family-Run Supplier
We’re a regional supplier, with family-run values, committed to a focus on providing superior customer service and upholding community ties and values. If you want to partner with a with us for your fueling needs, contact us today to get started.
For questions or to discuss your energy needs, please call our office during regular business hours.
Main: 540-338-6457
Emergency (After Hours): 800-279-2566