New Customers
A warm welcome from the Valley Energy family!
Since the beginning, Valley Energy has provided propane, heating oil and other fuels to customers in our neighborhood and the surrounding communities with professional service, flexible payment options, and consistent pricing.
Residential Propane Application
Residential Heating Oil Application
Commercial Oil and Propane Application
Rental Property Addendum
Fleet Fueling Application
Your First Delivery
Not sure what to expect at your first propane or heating oil delivery? That’s okay! With over 50 years of experience serving homes and businesses across Virginia, choose a team of local energy experts who can guide you through your first order and delivery. These FAQs can help you understand how to prepare and what to expect.
Online Portal Access
Customers can easily access their accounts through the online portal from any device at any time. The online portal can be used to view statements, make payments, request service, place orders, and view past deliveries all with a click of a button.
Need help setting up your online portal?
Customer Guides
Need help understanding your portal or statements?
Valley Energy PreBuy 2026 Enrollment is Closed
PreBuy Enrollment for the 2026–2027 Season Is Now Closed Every year, our propane customers count on PreBuy to lock in their price per gallon before the winter chill sets in. This year was no different. Enrollment for the 2026–2027 PreBuy season closed on September 30,...
Propane PreBuy Questions and Answers 2026
Your Guide to Valley Energy’s PreBuy 2026: Answers to Your Most Common Questions Every year, the team at Valley Energy looks forward to offering our propane customers a valuable opportunity: the chance to buy your propane in bulk and lock in savings on your price per...
Exciting Upgrades Summer 2026 at Valley Energy’s Commercial Fueling Station
Get pumped - Valley Energy’s Commercial Fueling Station has some exciting upgrades coming summer 2026! During this renovation, operations at the 24/7 Fueling Station will be paused. Read the blog to learn more about our commercial fueling station and the exciting...