General Manager Job Application Step 1 of 2 50% Actively seeking a hands-on manager to oversee the day-to-day responsibilities of the company's customer service team's expectation of exceptional service, completed through mentorship and leadership of all daily, weekly, monthly, and annual department duties.\ Ideal candidates will have three years of leadership experience in service-type business with an understanding of seasonal demand. Must have a good driving record, preferably with a commercial driver's license, excellent interpersonal skills, written proficiency, and strong leadership qualities. 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Encourage customer growth by holding CSR and operations accountable for best practices. Responsible for executing the daily, weekly, monthly, and annual projects. Review, analyze, and provide daily production reports to promote a performance-driven and continuous-improvement environment focused on superior customer service with increased efficiencies. Review delivery and service efficiencies and analyze runouts and service failures. Ensure reporting and data collection are complete and deadlines are respected. Provide oversight for all departments, enabling personnel to meet demand. Maintain preventive maintenance programs and make updates as needed. Ensure parts and equipment are inventoried correctly. Partner with owners to coordinate direct reporting of employees' interviews, hiring, and training. Responsible for employee's annual reviews and periodic reporting when requested by management. Handle customer service requests and issues. Responsible for hiring and terminating employees with the guidance of owners. Remote work is not available. Salary-based position & pay will be dependent on job history. Benefits Medical, Medical, multiple plans available with company-paid option of up to $550.00/month Company funded Life, & AD&D Health Savings Account (HSA) option 401(k) & Profit Sharing Weekly Payroll Paid Time Off (PTO) Propane/ Oil Discounts Dental & Vision* Dental and Vision, employee-paid Do you have a valid driver's license?(Required) Yes No Yes, Commercial Driver's License (CDL) Desired PayEarliest Start Date This is a full-time position based in Purcellville, VA. Remote work is not available. Are you able to commute to our office?(Required)Do you have experience working at a service-type business and have an understanding of seasonal demand? Please Explain.(Required)Previous Work Experience and Certifications(Required)Do you have any relevant skills or experiences you wish to share?(Required)ResumeMax. file size: 256 MB. Cover LetterMax. file size: 256 MB. ReferencesDo you have any additional information you wish to share?CAPTCHA
