In our effort to ensure the safety of our customers, drivers, technicians, and office staff, our drivers have been instructed to not accept cash or checks at the time of delivery. We ask for all customers to maintain 6′ social distancing requirements. (Our online portal is available 24/7 for payments via credit card, debit card, and e-check)
We recognize these are uncertain times and many families are under an increased burden due to furloughs, reduced hours, or illness. If you are experiencing financial hardship please contact Bill Cleary at (540) 338-6457 to review your account and make extended payment arrangements. Rest assured that we are ready and willing to work with you to help ease the stress on you and your family.
Our office remains staffed and ready to accept phone calls and emails during regular business hours. We thank you for your patience and understanding as we work through these trying times together.
Your Valley Energy Family