Simplify Your Move
Valley Energy is here to simplify your move. Anyone who has moved knows exactly how stressful the process can be.
As your locally owned propane and fuel provider, you can count on us to help make the process easier.
Why do I need to notify Valley Energy of my move?
Please notify Valley Energy when you move so we can stop deliveries, close your account properly, and assist with transferring service or equipment to the new homeowner. This avoids additional charges for you and ensures a smooth and safe transition.
Do I need to notify Valley Energy if my home has not yet sold?
Yes, you should still notify Valley Energy even if your home hasn’t sold yet. This allows us to pause automatic deliveries, settle any balances, update your account, and help you plan for the transfer of service or tank ownership once the sale is complete. It helps avoid extra deliveries and ensures everything is ready when the property changes hands.
I am moving in, how do I get started as a Valley Energy customer?
Welcome! Getting started as a Valley Energy customer is simple. Here’s what to do:
How to Get Started with Valley Energy
1. Contact Our Office
Call us at 540-338-6457 or email info@valleyenergy.org to let us know you’re moving in. We’ll guide you through the setup process.
2. Complete a New Customer Application
Complete a brief application on our website, and select the correct application for your fuel type. If you are unsure of the fuel type you have or which application to complete, don’t hesitate to ask!
3. Set Up Delivery Service
Choose between automatic delivery or will-call service. We’ll explain the benefits of each and help you decide what fits your needs.
4. Ask About the SmartPay Plan
We offer SmartPay budget plans and other billing options to help manage your heating costs year-round.
5. Enjoy Worry-Free Service
With Valley Energy, you get reliable fuel delivery, expert service, and friendly support from a local team you can trust.
